Welcome to Black & Sigi website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

GENERAL TERMS OF USE

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

TERMS OF SALE

Please note that by using the Site and/or placing an order for products from us, you agree to all the terms and conditions set out .

In order to contract with Black & Sigi, you must hold a valid debit/credit card, issued by a bank accepted by us.

CONTRACT

Once an order has been placed, you will receive an email confirming receipt of your order. This is only  an acknowledgement,  and will not be an acceptance of your order until funds have cleared.

Our aim is to produce and present the most accurate and up to date images of every product, however as each item is lovingly made to order and handmade, each item is rarely exactly the same and may vary slightly from the product pictures.

Colours of the product may vary depending on the computer screen which you are using, so we can not guarantee that the display of color will be accurate and may vary slightly.

DATA PROTECTION

We will only collect and store personal data when we have your explicit consent. We will never sell personal data to any 3rdparty companies for marketing purposes, and all data is properly stored with appropriate security measures.

Against each order placed and confirmed on line, we will store name, billing address and delivery address for up to 7 years for accounting purposes only. It will be stored securely on our system. Any paper filing will be disposed of after a year on file.

You will be advised immediately if we were to experience any data breaches, and we will follow up with a strict breach procedure.

PRICING AND AVAILABILITY  

If for some reason the product is not available, we will inform you as soon as possible by email and, if applicable, give you an estimated date of when the product is due to be back in stock.  Alternatively, you will be entitled to cancel your order and receive a refund from us (if your card/PayPal account has already been charged).

We reserve the right to amend any errors or to update product information, without any prior notice.  If the price is incorrect due to a typography error, we reserve the right to cancel or refuse any sales that have been confirmed. A full refund will be made.

We may offer promotional codes from time to time. Only one promotional code can be used per order, and can not be used  in conjunction with another promotion. Promotional code can not be redeemed once order has been confirmed.

Delivery costs are subject to the prices, and will be clearly stated in product information and at checkout.

DELIVERY

We aim to dispatch items within 2 weeks. However if there is any delay we will send an email as soon as possible with updated information.

CANCELLATIONS

If for any reason you must cancel the order please email us at creations@blackandsigi.com, and we will let you know status of the order. This is  not a confirmation that the order will be stopped or cancelled. However, you will be advised either way. If item has already been dispatched, we will accept returns we will not be able to refund for shipping costs. We suggest that you use a tracking postal service to ensure that the item is safely return. Loss of item is customers liability.

INTERNATIONAL CUSTOMERS

If you are a customer purchasing from outside the UK, please check your countries custom fees and taxes as this has not been calculated into Black & Sigi’s prices.