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FAQ

BAS Immortal collection bangles

YOUR QUESTIONS ANSWERED

If you have any questions about sizing, purchasing, returns or our bespoke design, limited collections and BAS Revival, please search our frequently asked questions.

 

If you can’t find what you’re looking for, please get in touch via our contact page.

Where do you source all your materials?

As part of the BAS pledge we try and source as much as we can, and support UK based companies. Where we are unable to do this, we research and find suppliers from all over the world.

Our BAS revival scheme is a perfect way to recycle old jewellery too, so in these cases our materials come from you guys.

Will the jewellery turn my skin green?

The reaction of your skin turning green, comes from the metal copper. As our wires and chains are plated, the base metal copper is protected and your skin should not turn green. In some cases, where plating has worn away and the area is in contact with your skin, you might experience some dis-colouring.  However, this also has a lot to do with the type of skin you have and whether it reacts to the metal.

Will the wires and chain tarnish?

All silver eventually tarnishes when exposed to oxygen, it is just the natural process of the precious metal. This is easily cleared up by polishing very lightly the piece using a silver cloth and an appropriate silver cleaner. Always be careful not to rub too hard, especially on the plated wires.

We also suggest a natural solution to cleaning the silver which is slightly less abrasive and uses natural products. Line a small bowl with tin foil, then put 1 tablespoon of bicarbonate of soda in the lined bowl. Add 2 tablespoons of cider vinegar on the bicarb, at this point it should fizz. Add boiling water and then place your silver pieces in the solution and leave there for up to 5 to 10 minutes. Once you can see the tarnishing disappear, take out and pat try, and using a soft cloth wipe away any excess water and any stubborn areas.

There is a difference between tarnishing and when the plating wears away, so don’t apply these cleaning methods if it is the latter.

What metals are your wires made of?

The core of our designs use plated copper wires. Our silver is a 10% sterling silver filled and the gold is a 9ct gold plating. We also use an enamel plated wire for our coloured wires in the Neptune range, for example.

For our luxury designs, we use 925 sterling silver wire and a 14ct gold filled wire. For a full explanation of how these wires are made up, please read our blog post here.